WE CARE ABOUT YOU....

 

and if you are not completely stoked about your purchase we will gladly refund any unworn item within 14 days after receipt of the goods. No reason for return needed, but we will be glad to know why you changed your mind. Please email mail@dreamsanddust.com and use the word RETURNS in the subject line for quicker response time. Your email should include your order number, full name, email and date received.

 

Any item returned must be unused, undamaged, and with all tags and accessories attached.

We will credit your original method of payment within 14 business days (the latest) of return of item, minus original shipping charges.

Any returned or exchanged items must be returned within two weeks of purchase for a full refund.

 

Vintage & Sale items are always FINAL SALE with no refund or exchange.

 

We now offer free shipping on all domestic orders, but unfortunately we cannot take responsibility for return shipping costs at this time. We recommend using a trackable shipping service or purchasing shipping insurance. Without this, we cannot guarantee we will receive your return.

 

 

PAYMENT & CANCELLATION

 

We accept Wirecard payment and Paypal.

When you place your order, your form of payment will be authorized (not charged). This authorization ensures the funds for the order are available while your order prepares to ship. Once your order has shipped, your form of payment will be charged. If your order is cancelled for any reason, the authorization will automatically be removed in 5-7 business days.

We are not able to make changes or cancellations after your order has been placed. Please email us mail@dreamsanddust.com immediately after placing your order and we will do our best to assist you. We apologize for any inconvenience.

 

 

 

SHIPPING

Orders are normally processed and shipped within 24-48 hours, but please allow a week or so for shipping (as shipping may vary according to destination). We do our absolute best! At this time we offer free shipping within Denmark, and a flat rate shipping cost in the rest of the world.

Please note that we cannot guarantee international shipping deliveries due to customs and duties of different countries.

Contact your customs office for a specific custom/tax fee.

 

SAFE WHILE SHOPPING

Any information collected on this site will be used solely to conduct our business and will be kept strictly confidential. Your information will not be disclosed to any third parties, other than for the purpose of processing payments. We cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the site. Read about our privacy policy here.

 

 

COPYRIGHT

All content on this site including texts, images, illustrations, designs, icons, photographs, written materials, and graphics are the copyrighted or licensed material of Dreams + Dust and may not be reproduced in any manner without the expressed written consent We understand however that our images may be used on personal blogs as long as credit is given to us with a link to our blog or website.

CONTACT US

 

Please feel free to contact us @ mail@dreamsanddust.com // WE LOVE YOU!

Copyright 2019 D R E A M S + D U S T
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